TERMS OF USE 

These Terms of use is an electronic record in the form of an electronic contract formed under Information Technology Act, 2000 and rules made there under and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. These terms of use does not require any physical, electronic or digital signature.


These terms of use are legally binding document between user and BizTrip. These terms of use will be effective upon your acceptance of the same (directly or indirectly in electronic form or by means of an electronic record) and will govern the relationship between user and BizTrip for the use of this website.

Please read these terms of use carefully before using or registering on the website or accessing any material, information or services through the website. If you do not agree with these terms of use, please do not use the website.

This website (located at www.biztripsolutions.com) is owned and operated by Biztrip Hospitality Private Limited.

References in these terms of use to “you”, “your” or “yours” are to be taken as references to the site user and the user’s company, except where stated or where the context requires otherwise. References to “us” or “we” are to be taken as references to BizTrip.

The Users availing services from BizTrip shall be deemed to have read, understood and expressly accepted the terms and conditions of this agreement, which shall govern the desired transaction or provision of such services by Biztrip for all purposes, and shall be binding on the User. All rights and liabilities of the User and/or BizTrip with respect to any services to be provided by BizTrip shall be restricted to the scope of this agreement.

1. Limits on Use

You may not use this site or the services offered on or through it for personal gain and you may not sell or provide to any third party, or otherwise profit from, any services or information (nor any modification, adaptation or analysis of them) available on or through this site.

We reserve the right from time to time and without notice to: (a) withdraw and/or limit the availability of this site or certain functions and features to all users or to any individual(s); (b) alter and/or introduce new and/or additional security measures; and (c) do anything that we believe necessary to preserve the security and integrity of this site and the information held in this site’s databases.

2. Limited License & Ownership

You are granted a limited licence to download the materials contained on this site to a personal computer or other access device, and to print a hard copy of such materials, solely for your personal, non-commercial use, provided that all copyright, trade mark and other proprietary notices are left intact.

Save as expressly and specifically permitted by us, whether in these terms of use or otherwise in writing, all translation, re-transmission, distribution or other use of the materials contained on this site and in its databases on any other internet site or other media is strictly prohibited. You are also prohibited from: (a) framing this site or any part of it on any other site; or (b) mirroring this site on another server; or (c) using automated screen capture or screen scraping technologies to obtain information of any sort from this site.

The grant of this limited licence is conditional upon your agreement to and compliance with all of these terms of use.

Software (if any) made available to download from this site is either owned by or licensed to us. You may only use such software in accordance with the end user licence accompanying that software or, where there is no such licence, you are granted a non-exclusive, non-transferable licence to use the software for the purpose of using this site in accordance with these terms of use.

All copyright and all other intellectual property and proprietary rights of any sort relating in any way to this site (including, but not limited to, those relating to its content, branding and the services, software and any other materials made available on and through it) are owned by the Biztrip Hospitality Private Limited or, in the case of any other brands, names and logos featured on this site, their respective owners.

3. Site Content

We use reasonable skill and care in compiling the information accessible on and through this site. However, certain information may have been compiled and/or provided to us by a third party. BizTrip does not accept responsibility for the accuracy of any information which is obtained from any such third party. Furthermore, errors and omissions in the information accessible on and through this site may occur because of a number of factors which are inherent in any internet-related system and which are not within our reasonable control. For example, information may be affected by machine, software or operator error, or malfunctions in connection with data transmission. In view of this, the information is provided “as is” and you should always attempt to verify the accuracy of any information obtained from this site before relying upon it.

This is a dynamic site and as a result, the content and look and feel may change from time to time without prior notice.

4. Links

You may link to any part of this site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Where this site contains links to third party sites you should be aware that we may not control the sites reached through those links. We are not responsible for the content or privacy practices of sites which we do not control.

The existence of a link on this site does not imply any endorsement or approval of any goods, services, opinions or other material(s) of any sort made available on or through sites which we do not control, nor do we take any responsibility for the opinions of third parties (if any) expressed on or through this site.

5. Information about You

Information about you that is collected through this site is processed in accordance with the privacy policy. (will give hyperlink here of Privacy Policy)

6. Intellectual Property

All information, text, logos, graphics, images, software, and other content (referred to as the “Materials”) that make up this Site are the property of BizTrip or its licensors.  No Materials from the Site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except that you may download one copy of site Materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices.  Modification of the Materials or use of the Materials for any other purpose is a violation of BizTrip’s copyright and other proprietary rights.  Journalists and search engines may cite or refer to the URL of this site without limitation.  All trademarks, service marks, and trade names appearing in the Site are the property of their respective owners.

7. Responsibility

The Materials may refer to transportation, Hotel accommodations, Cab services and other services that are supplied by various independent suppliers that are not subject to Biztrip’s control.

BizTrip, its employees, shareholders, officers and directors do not own or operate any entity which is to or does provide goods or services for your trip, including, for example, lodging facilities, transportation companies, local ground operators, including, without limitation, various entities which may utilize BizTrip’s name, guides, sightseeing companies, entertainment, food or drink service providers, equipment suppliers, etc.  As a result, we are not responsible for any negligent or willful act or failure to act of any such person or entity.  In addition, we are not responsible for any negligent or willful act or failure to act of any person or entity it does not own or control, nor for any act or inaction of any other third party not under its control.  Without limitation BizTrip is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, inconvenience or irregularity of any kind which may be occasioned by reason of any act or omission beyond its control, including, without limitation any willful or negligent act, failure to act, breach of contract or violation of local law or regulation of any third party such as an airline, train, hotel, bus, taxi, van, local ground handler or guide, whether or not it uses the Biztrip name, financial default or insolvency of any supplier which is to, or does supply any goods or services for this trip.  Similarly, we are not responsible for any loss, injury, death or inconvenience due to delay or changes in schedule, overbooking of accommodation, default of any third party, attacks by animals, injury or death while on activities sponsored by lodging facilities or by other third parties, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, strikes, acts of God or government, acts of terrorism, or the threat thereof, force majeure, war, quarantine, epidemics, or the threat thereof, criminal activity, or any other cause beyond its control.

8. Rights of Third Parties

No one other than you and us will have any right to enforce any provision of these terms of use. Nothing in this clause shall affect the rights of any permitted assignee or transferee.

9. Restrictions on Use

You may not use the Service for any illegal purpose or in any manner inconsistent with the Terms. You agree to use the Service solely for your own use and benefit, and not for resale or other transfer or disposition to any other person or entity.

You may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to, create derivative works from, transmit, or in any way exploit any part of the Service, except that you may make one print copy for your own personal use, provided that you retain all copyright and other proprietary notices. The Service and the information contained therein may not be used to construct a database of any kind.

10. User Account, Password, and Security

As part of accessing and using the Service, you will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify biztripsolutions.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session.

We reserve the right to deny creation of your account based on our inability to verify the authenticity of your registration information. We also reserve the right to terminate your account, at our sole discretion, at any time without notice.

11. Unauthorized Charges on your card

If you see charges on your credit/debit card for purchases made on BiztripSolutions.com, but you never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven't placed the order. If you're still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction to enable us to begin an investigation.

12. Cancellation of Fraudulent Orders

To provide a safe and secure travel experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Biztripsolutions.com reserves the right to cancel all past, pending and future orders without any liability. We also reserve the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability.

13. Validity of Prices

Prices & Services listed on the web site and featured in the booking engine are subject to availability and conditions and are subject to change without notice. Although every care has been taken, the prices are not guaranteed until paid in full and documents have been issued.

14.Fees

We reserve the right to charge transaction fees based on certain completed transactions using its services. The user shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services. We further reserve the right to alter any and all fees from time to time, without notice.

15. Refunds & Cancellation

If you cancel your travel arrangements after paying for the same no refund will be available to you until after we receive the moneys from the Principal involved. In most cases cancellation fees will be payable for cancellations and in some instances you may not be able to claim a refund.

Cancellation of Booking can be done either by logging on the User account (online) or by calling on the customer care number (offline). Cancellation charges levied by respective service providers will be applicable at the time of cancellation.

Refunds on ticket cancelled will be directly transferred to the respective account from which payment was made at the time of booking.

No refunds/cancellations shall be entertained once the date of booking has been lapsed. Bookings done under offers are not refundable.

Cancellations with more than 48 hours before checking in usually do not attract any other penalties, but the penalties will be levied based on the hotel's policy which can be more strict.

Our Cancellation Policies are dynamic and may change from time to time depending upon the hours/day left. The Cancellation Policy prevailing at the time of check in/cancellation of the booking will be the applicable policy.

In case of no shows, no refunds of the amount paid will be made.

16. Confirmation

The booking status will be intimated in a maximum of ….. business hours after booking completion. Our Business hours are Monday to Saturday: 9am - 8pm. This is a best effort estimate and biztripsolutions.com cannot be held liable due to non-communication with in the stated time. The booking is considered confirmed when an email stating as such is sent to the email address provided to biztripsolutions.com for communication. The responsibility for the authenticity of the email address and the general availability of the mailbox to receive the stated mail is solely yours.

17. Non-Availability

In case of the requested hotel being non available for your dates, biztripsolutions.com will find other hotels in the same city that are available for your dates. If you so choose you might go for the alternative and a new bill will be raised to which you are bound. But if you want to cancel because of non-availability, then the amount will be refunded as per our refund policy prevailing at that time.

18. User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

  1. defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

  2. publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;

  3. upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;

  4. upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;

  5. conduct or forward surveys, contests, pyramid schemes or chain letters;

  6. download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;

  7. falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

  8. violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;

  9. violate any applicable laws or regulations for the time being in force in or outside India; and

  10. Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

  11. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about Biztripsolutions.com, its associates and partners on any property owned by Biztrip Hospitality Private Limited.

19. Miscellaneous

  1. These terms of use shall not constitute or be deemed to constitute a partnership, joint venture or contract of employment between you and us.

  2. You may not assign, sub-license, sub-contract or otherwise transfer or deal in any of your rights or obligations under these terms of use without our prior written consent.

  3. Headings in these terms of use are for convenience only and are not to be taken into account when construing these terms of use.

20. Severability

If one or more of the provisions of these terms of use are at any time found to be invalid by a court, tribunal or other forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not invalidate or void the remainder of these terms of use. These terms of use shall be deemed amended by modifying or severing such provisions as necessary to render them valid, legal and enforceable while preserving their intent, or if that is not possible, by substituting another provision that is valid, legal and enforceable which materially gives effect to their intent. Any invalid or unenforceable provision or provisions shall be severable from these terms of use so that the validity or enforceability of their remaining provisions or the validity of the provision in question in any other jurisdiction shall not be affected.

21. Entire Agreement

These terms of use supersede all prior agreements, arrangements and statements (except for those for which liability is not excluded) between us with respect to your use of this site and constitute the entire agreement between us relating to the same.

22. Change of Terms of Use

We may alter, adapt or otherwise change these terms of use from time to time without prior notice and will post the updated terms of use on this site. Your continued use of this site will constitute acceptance of those amended terms of use and you should review them before making any further use of this site.

23. Headings

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

24. Termination

We reserve the right to block your access to this site immediately and without notice if, in good faith, we believe that you have failed to comply with any of these terms of use.

25. Indemnification

User agrees to indemnify, defend and hold harmless Biztrip and/or its affiliates, their websites and their respective lawful successors The and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Biztrip and/or its affiliates, partner websites and their respective lawful successors and assigns that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this agreement.

26. Arbitration

As the acceptance terms of Use constitute a valid and binding agreement, BizTrip may elect to resolve any dispute, controversy or claim arising out of or relating to this Agreement or Service provided in connection with this Agreement by binding arbitration in accordance with the provisions of the Arbitration & Conciliation Act, 1996. Any such dispute, controversy or claim referred to and decided by a Sole Arbitrator appointed and nominated by BizTrip and you by agreeing to the terms and conditions herein consent to the Arbitration. The arbitration shall be conducted in Jaipur (Rajasthan), India. The language of Arbitration shall be English.

27. Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Jaipur.

If you have any questions or concerns regarding our Terms or if you need further assistance with respect to access to or use of the Site you can send us an email at ………………………………. Or can reach us on below address:

 

Mailing address: